One Moore Solutions
Freelance Web Designer/Developer 2010 – Present
- Design and develop WordPress websites for entrepreneurs and small business owners.
- Create custom web solutions using WordPress, HTML, CSS and JavaScript.
- Provide graphics and photo editing services using Photoshop.
- Create and implement social media and email marketing strategies to generate web traffic and optimize performance.
- Provide basic graphic design solutions for clients.
- Communicate directly with clients to establish project parameters, write proposals for design work, analyze project requirements and communicate progress to the client.
- Provide troubleshooting including post development support and maintenance.
- Provided end user training for WordPress.
Natural Insights Salon
Natural Hair Stylist/Salon Owner 2007-2010
- Responsible for the styling and care of 20 to 30 clients per month
- Taught monthly Natural Hair Classes
- Maintained Social Media accounts and websites
Maryland Primary Care Physicians
PHP Programmer/Systems Analyst 2007
Developed and updated web applications using PHP, HTML, JavaScript, CSS, and SQL.
Provided end-user training for Medinformatix while helping to execute and test upgrades.
Provided customer and help desk support through monitoring and the use of Trackit.
Created and updated user accounts for Medinformatix.
Northrop Grumman
Software Developer 2006 – 2007
- Customized e.Power application using ASP, HTML, VBScript, JavaScript, XML, XSL, CSS,CyberDOCS/Hummingbird, and Oracle/SQL
- Partnered with the team lead to develop product demo version.
- Solicited and incorporated feedback to enhance product design
- Helped to execute and test upgrades for e.POWER/Hummingbird.
- Provided customer and help desk support through monitoring and utilizing HEAT call tracker.
- Created and updated user accounts for all applications.
- Developed and updated user documentation in support of all applications.
Bowie State University, Model Institution for Excellence
Web Developer/Database Administrator 2005 – 2006
- Redeveloped, implemented and maintained a database management system used to record and track performance of tutoring center for Academic Support.
- Trained and managed daily activities for technical staff.
- Coordinated and presented training seminars to division staff members.
- Developed user guide for database management system.
Bowie State University, Model Institution for Excellence
Peer Tutor/Peer Mentor 2001 – 2005
- Provided one-on-one and small group tutorial sessions to increase student performance and foster independent learning.
- Averaged 90 tutorial sessions per semester in computer science, computer technology, and mathematics courses.
- Charged to track and analyze student academic performance and implement learning strategies for improvement when necessary.
- Provided feedback to faculty and coordinator ensuring a focused learning environment for students.
- Utilized various learning styles and study skills methods to promote mastery of course content.
- Provided training to new and returning employees.
Food & Drug Administration (FDA)
Help Desk Analyst/Intern 2003
- Processed an average volume of 20 calls per day providing technical support.
- Responded to inquiries and requests for assistance with internal computer system.
- Provided system upgrades for clients in various departments.
- Collaborated with members to enhance desk support team efforts in resolving various trouble tickets.
- Teamed with other interns to design mock network for the FDA back-up site.